Website: www.puravidahairsalon.com
Business Name: Pura Vida Salon
Owner: Majlinda Papa
Please read these Terms of Use (“Terms”) carefully before using the Pura Vida Salon website. By accessing or using this website, booking an appointment, or engaging with our content, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
- Use of Website
This website is intended for informational and booking purposes only. You must be at least 18 years of age to make an appointment online or submit any form of information. Any use of this site for unlawful or harmful activity is strictly prohibited.
- Salon Appointments & Cancellations
- Booking: Appointments can be made via our online booking system, phone, or in person. A valid contact number and email are required.
- Cancellations: We request at least 24 hours’ notice for cancellations. Cancellations made with less than 24 hours’ notice or no-shows may incur a fee or loss of deposit.
Late Arrivals: If you are more than 10 minutes late, we may need to reschedule or modify your service based on availability.
- Deposits and Payments
- A deposit may be required for certain services (e.g., bridal, extensions, or large treatments).
- Full payment is due at the time of service unless otherwise arranged.
We accept cash, credit/debit cards, and other payment methods as displayed at checkout.
- Gift Cards and Promotions
Gift cards are non-refundable and cannot be exchanged for cash. Promotional discounts must be used within their stated time frame and cannot be combined unless explicitly stated.
- Returns and Refunds
Due to the personal nature of our services, we do not offer refunds on completed services. However, if you are unsatisfied, please notify us within 72 hours, and we will do our best to address the issue. Unopened, unused retail products may be exchanged or returned within 14 days with proof of purchase.
- Client Responsibility
Clients are expected to provide accurate health and hair history (e.g., allergies, sensitivities, prior chemical treatments). Pura Vida Salon is not responsible for adverse reactions if relevant information is withheld.
- User Conduct
You agree not to:
- Disrupt or interfere with the security of our website or services.
- Access data not intended for you or attempt to breach security.
- Transmit any harmful code or unsolicited messages.
- Intellectual Property
All content on this website—text, logos, photos, graphics, videos, and design—is the intellectual property of Pura Vida Salon unless otherwise credited. You may not copy, reproduce, modify, distribute, or use this content without written permission.
- Privacy Policy
Your privacy is important to us. Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information.
- Third-Party Links
This website may contain links to third-party sites. We are not responsible for the content, privacy practices, or availability of those sites and do not endorse or guarantee them.
- Disclaimer of Warranties
All services and content on this site are provided “as is” and “as available.” We make no warranties, express or implied, regarding the accuracy, reliability, or completeness of the content or services.
- Limitation of Liability
Pura Vida Salon and its staff are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or salon services, including delays, cancellations, or dissatisfaction with services, to the maximum extent permitted by law.
- Indemnification
You agree to indemnify and hold harmless Pura Vida Salon and its employees from any claim or demand arising from your misuse of the website, your violation of these Terms, or your infringement of any intellectual property or other rights.
- Modifications
We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website or our services following changes indicates your acceptance of the updated Terms.
- Governing Law
These Terms are governed by the laws of the Commonwealth of Massachusetts. Any disputes shall be resolved in the state or federal courts of Massachusetts.
- Contact Information
If you have any questions about these Terms, please contact us at:
Email: majlindapapa1981@gmail.com
Phone: (781) 848 1232
Address: 347 Washington St, Braintree, MA 02184